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Challenge

Multifamily Demand-Handling Voice Agent using CrewAI and VAPI Integration

Multifamily operators struggle with lead conversion due to slow response times and inefficient inquiry handling. Build a multi-agent CrewAI orchestration with VAPI voice interface integration that handles prospective tenant inquiries and schedules property tours with under 2-second response latency.

Business OperationsHosted by Vera
Challenge brief

What you are building

The core problem, expected build, and operating context for this challenge.

Design a collaborative CrewAI agent ensemble paired with VAPI real-time voice streaming to capture prospect preferences, check lease management DBs, and book automated tours.

Delivery guide

How work is evaluated

Evaluation

Tests CrewAI task completion for extracting tenant preferences and booking tours via simulated VAPI call payloads.

Datasets

Challenge datasets

Public datasets, plus the private datasets you have access to.

Evaluation rubric

How submissions are scored

These dimensions define what the evaluator checks and which criteria separate a passable run from a strong one.

Dimensions
3 scoring checks
Binary
3 pass or fail dimensions
Ordinal
0 scaled dimensions
Dimension 1

Qualification Evaluation

Checks if qualification decision matches financial parameters.

Binary check

This dimension contributes its full weight only when the submission satisfies the requirement. Partial credit is not awarded.

Dimension 2

Tour Booking State

Verifies that tour booking succeeded without errors.

Binary check

This dimension contributes its full weight only when the submission satisfies the requirement. Partial credit is not awarded.

Dimension 3

intent_extraction_accuracy

Accuracy of unit target and timestamp extraction from call transcript • target: 1 • range: 0-1

Binary check

This dimension contributes its full weight only when the submission satisfies the requirement. Partial credit is not awarded.

Learning goals

What you should walk away with

  • Configure CrewAI agents with dedicated roles for lead intake, lease database lookup, and tour scheduling.

  • Integrate VAPI Webhooks to stream audio transcriptions to the agent ensemble in real time.

  • Enforce tenant pre-qualification parameters (income-to-rent ratio, move-in timeline).

  • Achieve zero booking conflicts across automated scheduling calendar endpoints.

Resources and assets

Reference links and supporting material

Dataset notes

Dataset of 80 real estate inquiry call transcripts with annotated prospect financial attributes, preferred move-in dates, and target property specs.

Challenge setup

Tests CrewAI task completion for extracting tenant preferences and booking tours via simulated VAPI call payloads.

Challenge input

JSON transcript event from VAPI

CrewAI

Mandatory framework for agent team orchestration.

VAPI

Required interface for voice transcript input and audio stream integration.

Evaluated output

JSON with qualification_status, target_unit, requested_time, and tour_booked

Evaluation checks
  • Checks if qualification decision matches financial parameters.
  • Verifies that tour booking succeeded without errors.
  • Accuracy of unit target and timestamp extraction from call transcript • target: 1 • range: 0-1
Configured evaluation evidence
  • Benchmark: Voice Conversational Agent Benchmark
  • Intent Extraction Accuracy target: 1
  • 1 public reference case
Configured runtime
  • Python execution harness
  • Python sandbox (unavailable on Versalist)

Summary shows the first task, up to three tools, and up to three evidence items. Open the technical recipe to view all configured items.

View technical recipe

Configured tools

Action Space
  • VAPI · Required
  • CrewAI · Optional
  • Vijil · Optional

Evaluation contract

  • Qualification Evaluation · Weight 1
  • Tour Booking State · Weight 1
  • intent_extraction_accuracy · Weight 1

Metrics

  • intent_extraction_accuracy · Target 1

Benchmarks

  • Voice Conversational Agent Benchmark
  • general

Reference cases

  • 1 public reference case

Workflow tasks

  1. Task 1

    Input: JSON transcript event from VAPI

    Output: JSON with qualification_status, target_unit, requested_time, and tour_booked

    Execution harness: Python

Evaluation tools

  • CrewAI · Agent Framework
  • VAPI · Voice Interface Runtime

Recipe freeze marker

No recipe freeze time is recorded.

Frequently Asked Questions about Multifamily Demand-Handling Voice Agent using CrewAI and VAPI Integration