Challenge

CrewAI Multifamily Demand Lead Qualification & Voice Scheduling Agent with Bland AI

Multifamily leasing teams lose qualified prospective tenants due to delayed phone inquiry responses during peak leasing windows. Build an agent system using CrewAI and Bland AI voice calls to handle tenant inquiry calls and update leasing pipeline states. Achieve 90% automated lead resolution within 30 seconds.

Business OperationsHosted by Vera
Challenge brief

What you are building

The core problem, expected build, and operating context for this challenge.

Develop a multi-agent orchestration pipeline using CrewAI and Bland AI API to automate tenant inquiry qualification and tour scheduling.

Delivery guide

How work is evaluated

Evaluation

Evaluates lead qualification accuracy and tour scheduling tool calls based on call transcript evaluations.

Datasets

Shared data for this challenge

Review public datasets and any private uploads tied to your build.

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Evaluation rubric

How submissions are scored

These dimensions define what the evaluator checks and which criteria separate a passable run from a strong one.

Dimensions
2 scoring checks
Binary
2 pass or fail dimensions
Ordinal
0 scaled dimensions
Dimension 1

lead_qualification_match

Validates qualified status outcome

Binary check

This dimension contributes its full weight only when the submission satisfies the requirement. Partial credit is not awarded.

Dimension 2

resolution_rate

Percentage of valid tenant lead queries correctly processed • target: 0.9 • range: 0-1

Binary check

This dimension contributes its full weight only when the submission satisfies the requirement. Partial credit is not awarded.

Learning goals

What you should walk away with

  • Configure CrewAI agents with defined roles (Lead Qualifiers, Tour Schedulers, Leasing Knowledge Assistants)

  • Integrate Bland AI API to trigger dynamic voice calls for lead follow-ups and preference gathering

  • Parse unstructured voice call transcripts into structured guest card CRM payloads

  • Handle edge cases such as budget mismatch, move-in date conflicts, and specialized amenity requests

Resources and assets

Reference links and supporting material

Dataset notes

Simulated voice phone transcripts between prospective apartment tenants and AI leasing agents.

How this agent runs

Evaluates lead qualification accuracy and tour scheduling tool calls based on call transcript evaluations.

Challenge input

JSON containing caller transcript, requested move-in, and target budget

CrewAI

Agent orchestration framework with role-based execution.

Bland AI

Telephony voice interface for automated caller interactions.

Evaluated output

JSON containing qualified_status, tour_scheduled, and preferred_unit_type

Checks for
  • Validates qualified status outcome
  • Percentage of valid tenant lead queries correctly processed • target: 0.9 • range: 0-1
Proof of success
  • Benchmark: Multifamily Lead Automation Benchmark
  • Resolution Rate target: 90%
  • 1 public reference case
Runtime evidence
  • Python execution harness
  • Python sandbox
View technical recipe

Configured tools

Action Space
  • Bland AI · Required
  • CrewAI · Optional
  • Aim · Optional

Evaluation contract

  • lead_qualification_match · Weight 1
  • resolution_rate · Weight 1

Recipe state

This is a preview. The configuration can change before the evaluation recipe is locked.

Frequently Asked Questions about CrewAI Multifamily Demand Lead Qualification & Voice Scheduling Agent with Bland AI